Question : Windows Update on ISA 2006 Server

I have a Windows 2003 STD running ISA 2006. I completed a hand full of Windows updtae this past Wednesday which all went fine. Now when I try to go to to Windows updates I get this error code..

 [Error number: 0x80072EFD]

I do not have any proxy set for the server. It can get on the internet and surf  with no issues.

C:\>proxycfg -d
Microsoft (R) WinHTTP Default Proxy Configuration Tool
Copyright (c) Microsoft Corporation. All rights reserved.

Updated proxy settings
Current WinHTTP proxy settings under:
  HKEY_LOCAL_MACHINE\
    SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\
      WinHttpSettings :

     Direct access (no proxy server).



Attached is from the Windows Update Log file.


I have no cluewhy this all of a sudden started happening. Has anyone had this issue and if so how do you resolve it?

Thanks
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2010-06-18	10:19:37:180	4008	994	Misc	===========  Logging initialized (build: 7.4.7600.226, tz: -0700)  ===========
2010-06-18	10:19:37:180	4008	994	Misc	  = Process: C:\Program Files\Internet Explorer\iexplore.exe
2010-06-18	10:19:37:180	4008	994	Misc	  = Module: C:\WINDOWS\system32\wuweb.dll
2010-06-18	10:19:37:180	4008	994	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-06-18	10:19:37:227	4008	994	Misc	 Microsoft signed: Yes
2010-06-18	10:19:37:258	4008	994	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-06-18	10:19:37:258	4008	994	Misc	 Microsoft signed: Yes
2010-06-18	10:19:37:274	4008	994	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2010-06-18	10:19:37:289	4008	994	Misc	 Microsoft signed: Yes
2010-06-18	10:19:37:352	4008	994	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2010-06-18	10:19:37:367	4008	994	Misc	 Microsoft signed: Yes
2010-06-18	10:19:37:445	4008	994	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2010-06-18	10:19:37:445	4008	994	Misc	 Microsoft signed: Yes
2010-06-18	10:19:37:461	4008	994	Setup	***********  Setup: Checking whether self-update is required  ***********
2010-06-18	10:19:37:461	4008	994	Setup	  * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
2010-06-18	10:19:37:461	4008	994	Setup	  * IsUpdateRequired = No
2010-06-18	10:19:39:149	4008	994	Misc	===========  Logging initialized (build: 7.4.7600.226, tz: -0700)  ===========
2010-06-18	10:19:39:149	4008	994	Misc	  = Process: C:\Program Files\Internet Explorer\iexplore.exe
2010-06-18	10:19:39:149	4008	994	Misc	  = Module: C:\WINDOWS\system32\wuapi.dll
2010-06-18	10:19:39:149	4008	994	COMAPI	-------------
2010-06-18	10:19:39:149	4008	994	COMAPI	-- START --  COMAPI: Search [ClientId = WindowsUpdate]
2010-06-18	10:19:39:149	4008	994	COMAPI	---------
2010-06-18	10:19:39:164	4008	994	COMAPI	<<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
2010-06-18	10:19:39:164	 876	1470	Agent	*************
2010-06-18	10:19:39:164	 876	1470	Agent	** START **  Agent: Finding updates [CallerId = WindowsUpdate]
2010-06-18	10:19:39:164	 876	1470	Agent	*********
2010-06-18	10:19:39:164	 876	1470	Agent	  * Online = Yes; Ignore download priority = No
2010-06-18	10:19:39:164	 876	1470	Agent	  * Criteria = "IsInstalled=0 and IsHidden=0"
2010-06-18	10:19:39:164	 876	1470	Agent	  * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2010-06-18	10:19:39:164	 876	1470	Agent	  * Search Scope = {Machine}
2010-06-18	10:19:40:508	 876	1470	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-06-18	10:19:40:524	 876	1470	Misc	 Microsoft signed: Yes
2010-06-18	10:19:40:539	 876	1470	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2010-06-18	10:19:40:555	 876	1470	Misc	 Microsoft signed: Yes
2010-06-18	10:19:40:570	 876	1470	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
2010-06-18	10:19:40:570	 876	1470	PT	  + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2010-06-18	10:19:40:570	 876	1470	PT	WARNING: Cached cookie has expired or new PID is available
2010-06-18	10:19:40:570	 876	1470	PT	WARNING: PTWarn: Anonymous plug-in skipped for WU
2010-06-18	10:20:04:070	 876	1470	Misc	WARNING: Send failed with hr = 80072efd.
2010-06-18	10:20:04:070	 876	1470	Misc	WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2010-06-18	10:20:04:070	 876	1470	PT	  + Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
2010-06-18	10:20:04:070	 876	1470	PT	  + Caller provided credentials = No
2010-06-18	10:20:04:070	 876	1470	PT	  + Impersonate flags = 0
2010-06-18	10:20:04:070	 876	1470	PT	  + Possible authorization schemes used = 
2010-06-18	10:20:04:070	 876	1470	PT	WARNING: GetCookie failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
2010-06-18	10:20:04:070	 876	1470	PT	WARNING: PTError: 0x80072efd
2010-06-18	10:20:04:070	 876	1470	PT	WARNING: GetCookie_WithRecovery failed : 0x80072efd
2010-06-18	10:20:04:070	 876	1470	PT	WARNING: RefreshCookie failed: 0x80072efd
2010-06-18	10:20:04:070	 876	1470	PT	WARNING: RefreshPTState failed: 0x80072efd
2010-06-18	10:20:04:070	 876	1470	PT	WARNING: Sync of Updates: 0x80072efd
2010-06-18	10:20:04:070	 876	1470	PT	WARNING: SyncServerUpdatesInternal failed: 0x80072efd
2010-06-18	10:20:04:070	 876	1470	Agent	  * WARNING: Failed to synchronize, error = 0x80072EFD
2010-06-18	10:20:04:117	 876	1470	Agent	  * WARNING: Exit code = 0x80072EFD
2010-06-18	10:20:04:117	 876	1470	Agent	*********
2010-06-18	10:20:04:117	 876	1470	Agent	**  END  **  Agent: Finding updates [CallerId = WindowsUpdate]
2010-06-18	10:20:04:117	 876	1470	Agent	*************
2010-06-18	10:20:04:117	 876	1470	Agent	WARNING: WU client failed Searching for update with error 0x80072efd
2010-06-18	10:20:04:133	4008	594	COMAPI	>>--  RESUMED  -- COMAPI: Search [ClientId = WindowsUpdate]
2010-06-18	10:20:04:133	4008	594	COMAPI	  - Updates found = 0
2010-06-18	10:20:04:133	4008	594	COMAPI	  - WARNING: Exit code = 0x00000000, Result code = 0x80072EFD
2010-06-18	10:20:04:133	4008	594	COMAPI	---------
2010-06-18	10:20:04:133	4008	594	COMAPI	--  END  --  COMAPI: Search [ClientId = WindowsUpdate]
2010-06-18	10:20:04:133	4008	594	COMAPI	-------------
2010-06-18	10:20:04:133	4008	994	COMAPI	WARNING: Operation failed due to earlier error, hr=80072EFD
2010-06-18	10:20:04:133	4008	994	COMAPI	FATAL: Unable to complete asynchronous search. (hr=80072EFD)
2010-06-18	10:20:09:117	 876	1470	Report	REPORT EVENT: {DCC41225-80B0-4E3E-AAB4-7C2711F5B575}	2010-06-18 10:20:04:117-0700	1	148	101	{00000000-0000-0000-0000-000000000000}	0	80072efd	WindowsUpdate	Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80072efd.

Answer : Windows Update on ISA 2006 Server

1) have you done a server reboot.

2) Clear Internet cache

if this fails, start rolling back the fixes added on Wednesday until it works again.

I hope this helps !
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