When the program is launched, we get three of these in the application log in Windows. Presumably for all three data files:
Log Name: Application
Source: QuickBooks
Date: 6/23/2010 11:56:27 AM
Event ID: 4
Task Category: Error
Level: Error
Keywords: Classic
User: N/A
Computer: Family
Description:
An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="QuickBooks" />
<EventID Qualifiers="0">4</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:56:27.000000000Z" />
<EventRecordID>1915</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>QuickBooks</Data>
<Data>Returning NULL QBWinInstance Handle</Data>
</EventData>
</Event>
12:40 PM
This comes up just for being prompted for the name and password, perhaps because it's trying to auto-login? We always type the password correctly on the first try but still get this error:
: Log Name: Application
Source: QuickBooks
Date: 6/23/2010 11:41:16 AM
Event ID: 4
Task Category: Error
Level: Error
Keywords: Classic
User: N/A
Computer: Family
Description:
An unexpected error has occured in "QuickBooks Pro 2010":
Connection Error:Invalid user ID or password
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="QuickBooks" />
<EventID Qualifiers="0">4</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:41:16.000000000Z" />
<EventRecordID>1899</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>QuickBooks Pro 2010</Data>
<Data>Connection Error:Invalid user ID or password</Data>
</EventData>
</Event>
12:40 PM
The invalid password error immediatly throws these errors
: Log Name: Application
Source: QuickBooks
Date: 6/23/2010 11:41:16 AM
Event ID: 4
Task Category: Error
Level: Error
Keywords: Classic
User: N/A
Computer: Family
Description:
An unexpected error has occured in "QuickBooks Pro 2010":
Connection String:CON=QBConnectionPool-Probe-QB_data_engine_20; ;DBF=C:\Users\ Family\Documents\Quickbooks Company Files\Company Files\ & Associates, PA.qbw;ENG=QB_data_engine_20;DBN=af52c8fe346843378369af927ec4ea7e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="QuickBooks" />
<EventID Qualifiers="0">4</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:41:16.000000000Z" />
<EventRecordID>1900</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>QuickBooks Pro 2010</Data>
<Data>Connection String:CON=QBConnectionPool-Probe-QB_data_engine_20; ;DBF=C:\Users\ Family\Documents\Quickbooks Company Files\Company Files\ & Associates, PA.qbw;ENG=QB_data_engine_20;DBN=af52c8fe346843378369af927ec4ea7e</Data>
</EventData>
</Event>
And this one . . .
: Log Name: Application
Source: QuickBooks
Date: 6/23/2010 11:41:16 AM
Event ID: 4
Task Category: Error
Level: Error
Keywords: Classic
User: N/A
Computer: Family
Description:
An unexpected error has occured in "QuickBooks Pro 2010":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1036 from function:'DBMgr::DBConnPool::init'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="QuickBooks" />
<EventID Qualifiers="0">4</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:41:16.000000000Z" />
<EventRecordID>1901</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>QuickBooks Pro 2010</Data>
<Data>DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1036 from function:'DBMgr::DBConnPool::init'</Data>
</EventData>
</Event>
This pops up:
: Log Name: Application
Source: QuickBooks
Date: 6/23/2010 11:55:18 AM
Event ID: 4
Task Category: Error
Level: Error
Keywords: Classic
User: N/A
Computer: Family
Description:
An unexpected error has occured in "QuickBooks Pro 2010":
InitSystem returned non success HRESULT 0x8004050e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="QuickBooks" />
<EventID Qualifiers="0">4</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:55:18.000000000Z" />
<EventRecordID>1908</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>QuickBooks Pro 2010</Data>
<Data>InitSystem returned non success HRESULT 0x8004050e</Data>
</EventData>
</Event>
12:41 PM
And finally when closing the program, it throws both of these errors, one from Quickbooks and two from Windows showing the app (quickbooks) crashed:
: Log Name: Application
Source: Application Error
Date: 6/23/2010 11:55:36 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Family
Description:
Faulting application name: qbw32.exe, version: 20.0.4007.807, time stamp: 0x4bf2a760
Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdac7
Exception code: 0xc0000005
Fault offset: 0x0002f2c2
Faulting process id: 0x1c8
Faulting application start time: 0x01cb12ea7e98b198
Faulting application path: C:\Program Files (x86)\Intuit\QuickBooks 2010\qbw32.exe
Faulting module path: C:\Windows\syswow64\ole32.dll
Report Id: c2c43ecf-7edf-11df-95e6-002564ee93fd
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:55:36.000000000Z" />
<EventRecordID>1912</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>qbw32.exe</Data>
<Data>20.0.4007.807</Data>
<Data>4bf2a760</Data>
<Data>ole32.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdac7</Data>
<Data>c0000005</Data>
<Data>0002f2c2</Data>
<Data>1c8</Data>
<Data>01cb12ea7e98b198</Data>
<Data>C:\Program Files (x86)\Intuit\QuickBooks 2010\qbw32.exe</Data>
<Data>C:\Windows\syswow64\ole32.dll</Data>
<Data>c2c43ecf-7edf-11df-95e6-002564ee93fd</Data>
</EventData>
</Event>
Windows error:
Log Name: Application
Source: Windows Error Reporting
Date: 6/23/2010 11:55:44 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Family
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: qbw32.exe
P2: 20.0.4007.807
P3: 4bf2a760
P4: ole32.dll
P5: 6.1.7600.16385
P6: 4a5bdac7
P7: c0000005
P8: 0002f2c2
P9:
P10:
Attached files:
C:\Users\ Family\AppData\Local\Temp\WER94B9.tmp.appcompat.txt
C:\Users\ Family\AppData\Local\Temp\WER9EC8.tmp.WERInternalMetadata.xml
C:\Users\ Family\AppData\Local\Temp\WER9ED9.tmp.hdmp
C:\Users\ Family\AppData\Local\Temp\WERB0D4.tmp.mdmp
These files may be available here:
C:\Users\ Family\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_qbw32.exe_39d1eb235719d9811eb0b484fa1972d177c113d3_cab_1216b1ab
Analysis symbol:
Rechecking for solution: 0
Report Id: c2c43ecf-7edf-11df-95e6-002564ee93fd
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:55:44.000000000Z" />
<EventRecordID>1913</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>qbw32.exe</Data>
<Data>20.0.4007.807</Data>
<Data>4bf2a760</Data>
<Data>ole32.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdac7</Data>
<Data>c0000005</Data>
<Data>0002f2c2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\ Family\AppData\Local\Temp\WER94B9.tmp.appcompat.txt
C:\Users\ Family\AppData\Local\Temp\WER9EC8.tmp.WERInternalMetadata.xml
C:\Users\ Family\AppData\Local\Temp\WER9ED9.tmp.hdmp
C:\Users\ Family\AppData\Local\Temp\WERB0D4.tmp.mdmp</Data>
<Data>C:\Users\ Family\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_qbw32.exe_39d1eb235719d9811eb0b484fa1972d177c113d3_cab_1216b1ab</Data>
<Data>
</Data>
<Data>0</Data>
<Data>c2c43ecf-7edf-11df-95e6-002564ee93fd</Data>
<Data>4</Data>
</EventData>
</Event>
12:41 PM
Second Windows Error Log Name: Application
Source: Windows Error Reporting
Date: 6/23/2010 11:55:58 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Family
Description:
Fault bucket 1882313133, type 1
Event Name: APPCRASH
Response: http://oca.microsoft.com/resredir.aspx?SID=114&iBucketTable=1&iBucket=1882313133
Cab Id: 0
Problem signature:
P1: qbw32.exe
P2: 20.0.4007.807
P3: 4bf2a760
P4: ole32.dll
P5: 6.1.7600.16385
P6: 4a5bdac7
P7: c0000005
P8: 0002f2c2
P9:
P10:
Attached files:
C:\Users\ Family\AppData\Local\Temp\WER94B9.tmp.appcompat.txt
C:\Users\ Family\AppData\Local\Temp\WER9EC8.tmp.WERInternalMetadata.xml
C:\Users\ Family\AppData\Local\Temp\WER9ED9.tmp.hdmp
C:\Users\ Family\AppData\Local\Temp\WERB0D4.tmp.mdmp
These files may be available here:
C:\Users\ Family\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_qbw32.exe_39d1eb235719d9811eb0b484fa1972d177c113d3_0f92e8f1
Analysis symbol:
Rechecking for solution: 0
Report Id: c2c43ecf-7edf-11df-95e6-002564ee93fd
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-23T15:55:58.000000000Z" />
<EventRecordID>1914</EventRecordID>
<Channel>Application</Channel>
<Computer>Family</Computer>
<Security />
</System>
<EventData>
<Data>1882313133</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>http://oca.microsoft.com/resredir.aspx?SID=114&iBucketTable=1&iBucket=1882313133</Data>
<Data>0</Data>
<Data>qbw32.exe</Data>
<Data>20.0.4007.807</Data>
<Data>4bf2a760</Data>
<Data>ole32.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdac7</Data>
<Data>c0000005</Data>
<Data>0002f2c2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\ Family\AppData\Local\Temp\WER94B9.tmp.appcompat.txt
C:\Users\ Family\AppData\Local\Temp\WER9EC8.tmp.WERInternalMetadata.xml
C:\Users\ Family\AppData\Local\Temp\WER9ED9.tmp.hdmp
C:\Users\ Family\AppData\Local\Temp\WERB0D4.tmp.mdmp</Data>
<Data>C:\Users\ Family\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_qbw32.exe_39d1eb235719d9811eb0b484fa1972d177c113d3_0f92e8f1</Data>
<Data>
</Data>
<Data>0</Data>
<Data>c2c43ecf-7edf-11df-95e6-002564ee93fd</Data>
<Data>0</Data>
</EventData>
</Event>
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