Question : TDSSand other malware - prevent and removal tips / thinking

I recently cleaned a friend's pc - deleted temp files, apply patches, clean registry, etc.  I recommeneded and installaled Trend Micro Worry Free Business Security Services.

Today he called saying he's getting a pop up from trend about blocked IP addresses - his machine was trying to get to some URLs that were numbers (http://xx.yy.zz.com/gibberish ) - a sign that he has the TDSS rootkit.  he said he was on some nudey sites.

I am trying to remove tdss - there's a fast app from Kaspersky - tdss killer that has helped me before.  even the new version didn't help this time.

Looking on the web, tdss has been out for 2+ years.  how do you justify a leading security app not stopping it?

Answer : TDSSand other malware - prevent and removal tips / thinking

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