Have patience with me experts; I'm new at this.
I was on Microsoft Update and the update "Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Server 2003 and Windows XP x86 (KB982524)" wouldn't install. Then I went to the Microsoft Download Center to try to install it manually, and it failed again, but i recieved this .log file which you might be able to use to help me:
Action: Install patches...
[7/9/2010, 15:1:18] Entering Function: HotIron::Main::Run...
[7/9/2010, 15:1:18] (HotIron::Main::Run) new session
[7/9/2010, 15:1:18] Entering Function: HotIron::MetaData::CreateMetaData...
[7/9/2010, 15:1:18] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - Removable
[7/9/2010, 15:1:19] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - UseToDetermineApplicability
[7/9/2010, 15:1:19] (HotIron::Patches::Patches) patch NDP20SP2-KB976576.msp added
[7/9/2010, 15:1:19] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - Removable
[7/9/2010, 15:1:19] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - UseToDetermineApplicability
[7/9/2010, 15:1:19] (HotIron::Patches::Patches) patch NDP30SP2-KB977354.msp added
[7/9/2010, 15:1:19] (HotIron::ElementUtils::GetOptionalAttributeByName) Optional attribute was not specified - LCIDHint
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::LocalizedResources::LocalizedResources) Resource added
[7/9/2010, 15:1:19] (HotIron::MetaData::CreateMetaData) exiting function/method
[7/9/2010, 15:1:19] (HotIron::MetaData::CreateMetaData) succeeded
[7/9/2010, 15:1:21] (HotIron::Main::CreateUi) Full UI Mode
[7/9/2010, 15:2:44] Entering Function: HotIron::CompositeInstaller::Install...
[7/9/2010, 15:2:44] (HotIron::CompositeInstaller::InstallMultiplePatches) about to install 2 patch(es)
[7/9/2010, 15:2:44] Entering Function: HotIron::CBaseMspInstaller::Install...
[7/9/2010, 15:2:44] Entering Function: HotIron::MspInstallerT::PerformMsiOperation...
[7/9/2010, 15:2:44] Action: Install patches (c:\7f187f304207307f008999aef515a258\NDP20SP2-KB976576.msp) to Microsoft .NET Framework 2.0 Service Pack 2...
[7/9/2010, 15:2:44] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) Calling MsiInstallProduct to apply patches {c:\7f187f304207307f008999aef515a258\NDP20SP2-KB976576.msp} to product {C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}.
[7/9/2010, 15:2:44] (HotIron::CBaseMspInstaller::SetMsiLoggingParameters) Successfully called MsiEnableLog with log file set to C:\DOCUME~1\ADMINI~1.PRE\LOCALS~1\Temp\Microsoft .NET Framework 3.0-KB982524_20100709_150121340-Msi0.txt
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::OnCommonData) langId = 0; codePage = 1252
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::OnCommonData) langId = 0; codePage = 0
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: INSTALL. ]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: CA_SetRTM_ProductName_x86_enu. ]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: AppSearch. Searching for installed applications]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: LaunchConditions. Evaluating launch conditions]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: FindRelatedProducts. Searching for related applications]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: CA_BetaBlockDetectProp.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: DD_CA_BuildTypeCmd_X86.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: ValidateProductID. ]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: CostInitialize. Computing space requirements]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: IsolateComponents. ]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: FileCost. Computing space requirements]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: CostFinalize. Computing space requirements]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: SetODBCFolders. Initializing ODBC directories]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: InstallValidate. Validating install]
[7/9/2010, 15:2:44] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:44: InstallInitialize. ]
[7/9/2010, 15:2:45] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:45: ProcessComponents. Updating component registration]
[7/9/2010, 15:2:45] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:45: GenerateScript. Generating script operations for action:]
[7/9/2010, 15:2:45] (HotIron::CMspExternalUiHandler::UiHandler) Returning IDOK. INSTALLMESSAGE_ACTIONSTART [Action 11:02:45: CA_ScheduleUpdateAssemblyRB.3643236F_FC70_11D3_A536_0090278A1BB8. ]
[7/9/2010, 15:2:45] (HotIron::CMspExternalUiHandler::UiHandlerRecord) Returning IDOK. INSTALLMESSAGE_ERROR [The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2721. ]
[7/9/2010, 15:2:45] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) Patch (c:\7f187f304207307f008999aef515a258\NDP20SP2-KB976576.msp) install failed on product (Microsoft .NET Framework 2.0 Service Pack 2). Msi Log: Microsoft .NET Framework 3.0-KB982524_20100709_150121340-Msi0.txt
[7/9/2010, 15:2:45] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) MsiInstallProduct returned 0x643
[7/9/2010, 15:2:45] Entering Function: HotIron::MspInstallerT::Rollback...
[7/9/2010, 15:2:45] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::Rollback) exiting function/method
[7/9/2010, 15:2:45] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::Rollback)
[7/9/2010, 15:2:45] Action complete. Log File: C:\DOCUME~1\ADMINI~1.PRE\LOCALS~1\Temp\Microsoft .NET Framework 3.0-KB982524_20100709_150121340-Msi0.txt
[7/9/2010, 15:2:45] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) exiting function/method
[7/9/2010, 15:2:45] (HotIron::MspInstallerT<class HotIron::ApplicablePatchPackages>::PerformMsiOperation) failed and rolled back
[7/9/2010, 15:2:45] (HotIron::CBaseMspInstaller::Install) PerformMsiOperation returned 0x643
[7/9/2010, 15:2:45] (HotIron::CBaseMspInstaller::Install) exiting function/method
[7/9/2010, 15:2:45] (HotIron::CBaseMspInstaller::Install) PerformMsiOperation returned 0x643
[7/9/2010, 15:2:45] (HotIron::CompositeInstaller::Install) Composite Installer is reporting 0x80070643 - Fatal error during installation.
[7/9/2010, 15:2:45] (HotIron::CompositeInstaller::Install) exiting function/method
[7/9/2010, 15:2:45] (HotIron::CompositeInstaller::Install) Fatal error during installation.
Sorry if that's too much information from the log, I have no idea which parts of the logs are more important than others. If you need more information on the problem, I am probably going need more help just to access that info.
-Thanks
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