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Question : Microsoft Update bombing
I have a WinXP SP3 computer - when I click on Microsoft Update I receive the following...
The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem
Here is what I've done so far (to no avail); I would greatly appreciate some help with this.
1.(I've used this one before and it worked - but it won’t fix the problem this time)
I just did a bit of searching and found a fix that worked like a charm. Turns out the problem occurred because I needed to re-install my Windows Update Agent. Hopefully this fix will be helpful to you folks.
1) First, I created a folder in my C:\ drive called 'WUAGENT'. Its address was:
C:\WUAGENT
I used this directory to store the Windows Update Agent file (see next step).
2) I went to the link below, and downloaded 'WindowsUpdateAgent30-x86.
exe' to my C:\WUAGENT directory:
http://download.windowsupd
ate.com/v7
/windowsup
date/redis
t/
standalo
ne/Windows
UpdateAgen
t30-x86.ex
e
3) I opened the Command Prompt and forced a re-install of the Windows Update Agent with the following command:
C:\WUAGENT\WindowsUpdateAg
ent30-x86.
exe /wuforce
Here is another one I tried. Found this on the web and gave it a try but it did not work...
Just go to C:\Windows\System32 and find and register Wups2.dll
To do that, right click on it and select 'Open With' then 'Choose Program' and find C:\Windows\System32\Regsvr
32.
If you choose to 'Always use the selected program to open this kind of file' then all you will have to do is double click on any .dll to register it.
I will also note that the Automatic Update and Background Intelligent Transfer services are set to Automatic and are running.
I have scanned using both Malware Bytes and McAfee Total Protection for Small Business. Both found malware and trojans - which I deleted.
Hope someone can help!
Regards
Kerry
Answer : Microsoft Update bombing
Maybe unfound virus/malware/rootkit still at work.
Try TdssKiller
http://support.kaspersky.c
om/viruses
/solutions
?qid=20828
0684
If still no joy try Combofix and post logfile here after
http://www.bleepingcompute
r.com/comb
ofix/how-t
o-use-comb
ofix
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