Question : SBS2003 - Exchange - Cannot open shared mailbox

We are running an SBS2003 server with Outlook 2003 and 2007 on various clients.  A staff member left and I disabled the person's account and hid the email address from the global address list.

Another staff member needs access to the old emails from the person who left, so I reinstated the account and still hid the address from the address lists - as I have done previously, however we are still unable to view the mailbox, it opens, but doesn't show any sub folders, and when you click on a folder like the Inbox the following message is displayed "Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location. Network problems are preventing connection to Microsoft Exchange."

I am unsure what to do, I have done this several times before with no problem, it seems to be only this account.

Any help greatly appreciated please. :)

Answer : SBS2003 - Exchange - Cannot open shared mailbox

Check this.

Check this.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22133443.html

http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.htm

First check if the mailbox of the person who left is able to open and it is working.