Question : receiving read receipts a lot

a user is always receiving read recipts messages a lot "your message was deleted without being read on..what should we do to stop this read recipts message?

Answer : receiving read receipts a lot

If the user reads the message using the Reading Pane, then the Read Reciept does not get generated. However, when the user deletes the message, the deleted without reading message will be genereated.

As a rule, Read / Delivery Reciepts do not guarantee anything about the actual reciept of the message. A Delivery Reciept will be generated once the message hits the server, not the actual individual.

Dawn Bleuel
Word MVP
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