Question : cannot receive email

Hi all

Our company cannot receive email
When we send email it sends ok but sometimes goes into the receptions spam folder

The bounce back mail I receive is

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

  [email protected]
    SMTP error from remote mail server after RCPT TO:<[email protected]>:
    host MY.MailServer.ie  [86.47.48.143]: 550 5.7.1 78.137.164.73 has been blocked by Mailpolice Bulk

I have looked up our IP in MXtoolbox and found that we are blacklisted tree times

By the following company’s
SORBS-SPAM
  LISTED      Spam Received See: Detail
Return codes were: 127.0.0.6      787      218
SORBS-WEB
  LISTED      Exploitable Server See: Detail
Return codes were: 127.0.0.7      787      218
Tiopan
  LISTED      Return codes were: 127.0.0.2      2100      281



When I go to Sorbs I get the following

.......................................................................................

Address:      86.47.48.143
Record Created:      Thu May 13 11:27:07 2010 GMT
Record Updated:      Fri May 21 15:07:21 2010 GMT
Additional Information:      [ Updated via: Report 'o Matic ] Received: from [86.47.48.143] (unknown [86.47.48.143]) by banshee.isux.com (Postfix) with ESMTP id 822C1108A53 for <[email]>; Fri, 21 May 2010 15:15:51 +0000 (UTC)
Currently active and flagged to be published in DNS
If you wish to request a delisting please do so through the Support System.

Eligible for self delisting as only one spam occurance is recorded
Lookup from: 86.46.188.86

.....................................................................................

Database of vulnerable/hacked servers
Address and Port:      86.47.48.143
Record Created:      Wed Dec 16 18:02:58 2009 GMT
Record Updated:      Tue May 18 09:33:32 2010 GMT
Additional Information:      Spam Sending Trojan or Proxy attempted to send mail from/to from=<[email protected]om> to=<aaac-chicago@paticipating.domain> helo=<[86.47.48.143]>

Currently active and flagged to be published in DNS
If you wish to request a delisting please do so through the Support System.

      


...........................................................................
 
 
I would have never emailed  this address [email protected]
This seems to be from an event back in DEC 09
The first one seems to be from last month

I don’t understand why we were blacklisted

I would think that if this issue was due to been blacklisted then we would be able to receive mail but not send mail but we are experiencing things backwards

If anyone can tell me what i need to do to get mail moving again I would greatly appreciate   it

Thanks
Robbie
 

Answer : cannot receive email

You have a problem:

http://www.mxtoolbox.com/SuperTool.aspx?action=blacklist%3a86.47.48.143

Spam Sending Trojan or Proxy attempted to send mail from/to from=<[email protected]m> to=<aaac-chicago@paticipating.domain> helo=<[86.47.48.143]>

You have an unwelcome visitor and are blacklisted.