Question : Blackberry Users can receive but not send

We've recently setup a Blackberry Enterprise Server for our Blackberry curve phones.  Users can receive email but not send.  They get the following error with a red x next to the sent emails:

"Desktop email program unable to submit message"

I get event IDs 20265 and 20472 in the Application Event log on the BES server.

I followed all of the directions in the following link without success:

http://www.experts-exchange.com/Hardware/Handhelds_-_PDAs/Blackberry/Q_25112952.html?sfQueryTermInfo=1+be+can%27t+receiv+send

I've also run the setsendaspermissions.exe tool without any change, users still can't send.

Can anyone help me out with what the problem might be?

Answer : Blackberry Users can receive but not send

Hi Dan,

Sorry to be the one to tell you this but it will not work for domain admins, there are ways around it, but it puts your enterprise security at great risk.
The best way to do this, and is actually a very good security practice is to create 2 accounts for yourself and other domain admins, one that is a normal user account that has your email, file access, etc on it and then a second 'DanAdmin' account and then use run as and terminal remote desktop to login and use anything that needs higher privileges.

Hope this helps
M@