Hi TREKrider,
What you have done as actually process that track step do you know what the step was to do?
What I would of done was remove this from the CONTSUPP table using a delete query via the backend (obviously if this was a syncing system then I would have to do this on all remote systems also)
There would be entries in the CONTSUPP table on for each contact with a rectype of E
http://www.enigmaware.co.uk/goldmine/tabledefs/contsupp_e.php