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Question : Cisco 2960 Crashing - Restarting at random
Hello all I have cisco Catalyst 2960 and it seems to restart at random. After the restart I am able to get to the command prompt. Here is some of the out put that spit out before and after the last restart. Any thoughts on how or if this can be saved ?
+++++++++++++++++++++++++
Before crash:
+++++++++++++++++++++++++
-Traceback= 415DF4 415DA0 418004 4184C8 415EA8 9A8370 9A651C 9A3064
=== Flushing messages (00:04:03 UTC Mon Mar 1 1993) ===
Buffered messages:
00:00:44: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state
o down
00:00:44: %SPANTREE-5-EXTENDED_SYSID
: Extended SysId enabled for type vlan
00:01:05: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2960 Software (C2960-LANBASE-M), Version 12.2(25)FX, RELE
E SOFTWARE (fc1)
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 12-Oct-05 22:05 by yenanh
Queued messages:
Cisco IOS Software, C2960 Software (C2960-LANBASE-M), Version 12.2(25)FX, RELE
E SOFTWARE (fc1)
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 12-Oct-05 22:05 by yenanh
Program Exception (0x0700)!
SRR0 = 0x00415DF4 SRR1 = 0x00029210 SRR2 = 0x00416974 SRR3 = 0x00021200
ESR = 0x08000000 DEAR = 0x00000000 TSR = 0x84000000 DBSR = 0x00000000
CPU Register Context:
Vector = 0x00000700 PC = 0x00415DF4 MSR = 0x00029210 CR = 0x44444028
LR = 0x00476ED0 CTR = 0x00476EBC XER = 0x0000004C
R0 = 0x00029210 R1 = 0x012E2C30 R2 = 0x00000000 R3 = 0x00476ED0
R4 = 0x012E2C38 R5 = 0x00E10000 R6 = 0x00029210 R7 = 0x00000000
R8 = 0x00021200 R9 = 0x00E1B6C8 R10 = 0x00FA0000 R11 = 0x00FE0000
R12 = 0x0003B854 R13 = 0x00110000 R14 = 0x01178A48 R15 = 0x00D40000
R16 = 0x00D60000 R17 = 0x00D50000 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x01070000 R22 = 0xFFFC06F0 R23 = 0x00FB0000
R24 = 0x00000000 R25 = 0x01070000 R26 = 0x00000000 R27 = 0x00000000
R28 = 0x00000060 R29 = 0x00E03520 R30 = 0x00021200 R31 = 0x00FDDEDC
Stack trace:
++++++++++++++++++++++++++
++++++++++
++++++++++
++++ +++++
After:
++++++++++++++++++++++++++
++++++++++
++++++++++
++++ +++++
00:05:55: %PLATFORM-1-CRASHED: System previously crashed with the following mess
age:
00:05:55: %PLATFORM-1-CRASHED: Cisco IOS Software, C2960 Software (C2960-LANBASE
-M), Version 12.2(25)FX, RELEASE SOFTWARE (fc1)
00:05:55: %PLATFORM-1-CRASHED: Copyright (c) 1986-2005 by Cisco Systems, Inc.
00:05:55: %PLATFORM-1-CRASHED: Compiled Wed 12-Oct-05 22:05 by yenanh
00:05:55: %PLATFORM-1-CRASHED:
00:05:55: %PLATFORM-1-CRASHED: Program Exception (0x0700)!
00:05:55: %PLATFORM-1-CRASHED:
00:05:55: %PLATFORM-1-CRASHED: SRR0 = 0x00415DF4 SRR1 = 0x00029210 SRR2 = 0x00
416974 SRR3 = 0x00021200
00:05:55: %PLATFORM-1-CRASHED: ESR = 0x08000000 DEAR = 0x00000000 TSR = 0x8400
0000 DBSR = 0x00000000
00:05:55: %PLATFORM-1-CRASHED:
00:05:55: %PLATFORM-1-CRASHED: CPU Register Context:
00:05:55: %PLATFORM-1-CRASHED: Vector = 0x00000700 PC = 0x00415DF4 MSR = 0x000
29210 CR = 0x44444028
00:05:55: %PLATFORM-1-CRASHED: LR = 0x00476ED0 CTR = 0x00476EBC XER = 0x000000
00:05:55: %PLATFORM-1-CRASHED: LR = 0x00476ED0 CTR = 0x00476EBC XER = 0x000000
4C
00:05:55: %PLATFORM-1-CRASHED: R0 = 0x00029210 R1 = 0x012E2C30 R2 = 0x00000000
R3 = 0x00476ED0
00:05:55: %PLATFORM-1-CRASHED: R4 = 0x012E2C38 R5 = 0x00E10000 R6 = 0x00029210
R7 = 0x00000000
00:05:55: %PLATFORM-1-CRASHED: R8 = 0x00021200 R9 = 0x00E1B6C8 R10 = 0x00FA000
0 R11 = 0x00FE0000
00:05:55: %PLATFORM-1-CRASHED: R12 = 0x0003B854 R13 = 0x00110000 R14 = 0x01178
A48 R15 = 0x00D40000
00:05:55: %PLATFORM-1-CRASHED: R16 = 0x00D60000 R17 = 0x00D50000 R18 = 0x00000
000 R19 = 0x00000000
00:05:55: %PLATFORM-1-CRASHED: R20 = 0x00000000 R21 = 0x01070000 R22 = 0xFFFC0
6F0 R23 = 0x00FB0000
00:05:55: %PLATFORM-1-CRASHED: R24 = 0x00000000 R25 = 0x01070000 R26 = 0x00000
000 R27 = 0x00000000
00:05:55: %PLATFORM-1-CRASHED: R28 = 0x00000060 R29 = 0x00E03520 R30 = 0x00021
200 R31 = 0x00FDDEDC
00:05:55: %PLATFORM-1-CRASHED:
00:05:55: %PLATFORM-1-CRASHED: Stack trace:
00:05:55: %PLATFORM-1-CRASHED: PC = 0x00415DF4, SP = 0x012E2C30
00:05:55: %PLATFORM-1-CRASHED: Frame 00: SP = 0x00FDDEDC PC = 0x00415DF8
00:05:55: %PLATFORM-1-CRASHED: Frame 01: SP = 0x00FDDEEC PC = 0x00415DA0
00:05:55: %PLATFORM-1-CRASHED: Frame 02: SP = 0x00FDDF0C PC = 0x00418004
00:05:55: %PLATFORM-1-CRASHED: Frame 03: SP = 0x00FDDF14 PC = 0x004184C8
00:05:55: %PLATFORM-1-CRASHED: Frame 04: SP = 0x00FDDF60 PC = 0x00415EA8
00:05:55: %PLATFORM-1-CRASHED: Frame 05: SP = 0x01178A40 PC = 0x009A8370
00:05:55: %PLATFORM-1-CRASHED: Frame 06: SP = 0x01178BC0 PC = 0x009A651C
00:05:55: %PLATFORM-1-CRASHED: Frame 07: SP = 0xFFFFFFFF PC = 0x009A3064
00:05:55: %PLATFORM-1-CRASHED:
Answer : Cisco 2960 Crashing - Restarting at random
Please upgrade your IOS to 12.2(50)SE3 IOS. As Per Cisco, this is a bug due to macro description issue in catalyst 2960 IOS and has been fixed in latest 12.2(50)SE3 IOS.
Regards,
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