Question : Mail stuck in Lotus oubox

I've followed a few threads attempting to resolve a lingering problem with "You have outgoing mail pending. Do you want to transfer it now".  Using v8.5.  Whether I use the local or server based mail, the error continues.  If responding "Yes" to the dialogue, status bar returns "Replication error.  Document has been rejected by mail rule, sending mail at..."  Checked for rules - none.  Attempted to open mail.box (as previously advised in posts) to determine if any mail stuck, but "Lotus Symphony does not support this file format" returned.  Would prefer not to turn off replication as frequently use mail and other Lotus databases offline.

Related Solutions: View Outbox

Answer : Mail stuck in Lotus oubox

Try and open your mail.box file directly within notes instead of double-clicking on it. Go To File->Open->Lotus Notes Application and type mail.box in the file name. Additionally, try typing smtp.box in the file name as well and see if that (1) it exists and (2) if any messages are stuck in there.