Question : Word Docs Not Showing In Network Share

Hello Experts!

UserA creates a Word doc in Office 2003 Pro on a Windows 7 Pro workstation.  Saves new doc to a network share which is open to everyone.  Network share sits on a Windows 2003 SBS.  These new docs are not visible to other users...only the "authoring" user,(UserA).  Can't see the file from a different workstation or from the server console.  Went to another workstation and created a Word doc in Office 2007 Pro and saved it to the same network, (shared), folder.  This doc is visible from UserA's pc.  Open the doc up in UserA's Word 2003 and make an edit....file disappears from the share...only to be viable again, from UserA's PC....not another workstation or the server.  Interestingly, when I save the file from UserA's pc, and immediately look at that folder from a different workstation, I can see the Word file as a temp Word file...until the save completed, (seconds), and then the file disappears.

This issue seems to be specific only to Word docs.  .txt docs and newly created folders do not seem to exhibit this behavior.  Only Word docs.

I have checked the shared folders permissions and they seem to be identical to other folder permissions on the same share.  From the server, I cut all the files from this shared folder and saved them to the server...recreated a new shared folder in the same share and pasted the saved docs back but the issue still exists.

Took ownership of the folder from the server as administrator...problem still there.

I'm thinking that it is a security\permissions issue...but if that was the case, I still should be able to see these files from the server logged on as a domain admin.

Very perplexing...

Answer : Word Docs Not Showing In Network Share

Print Spooler The Print Spooler system service manages all local and network print queues and controls all print jobs. Print Spooler is the center of the Windows printing subsystem. It manages the print queues on the system and communicates with printer drivers and input/output (I/O) components, such as the USB port and the TCP/IP protocol suite.

System service name: Spooler

Application protocol     :     Protocol : Ports

NetBIOS Datagram Service UDP 138

NetBIOS Name Resolution UDP 137

NetBIOS Session Service TCP 139

SMB TCP 445

Note The Spooler service uses RPC over named pipes. This service has the same firewall requirements as those of the "File and Printer Sharing" feature.

See this MS doc for full Service and Network port requirement for the Windows Server system....  http://support.microsoft.com/kb/832017