Question : Compaq cq60-313sa constantly freezes

Hi

I am looking at a laptop for a friend, originally I was told that after an upgrade of norton antivirus it started to freeze a few minutes after startup.

I got hold of it and noticed it was freezing whilst booting also.  I finally got it started and after a few freezes I got uninstalled in safemode but after a while it was still happening so I booted into the recovery screen and reset back to the factory image.

Again it started to freeze and it took me about 7 freezes before I manage to initially get it booted into windows.  I have ran the hard drive diagnostic in the bios, it passes the quick test and then gets to 80% of the comprehensive test, hangs for a bit and then turns itself off.

It gets really hot around where the power adapter plugs into so I'm not sure if it might be overheating

Answer : Compaq cq60-313sa constantly freezes

If it seems to be running fine for the first few minutes before it gets hot, then I'd say it was a heat issue but it could also be RAM.  If RAM was added to it you can remove that one card to see if it runs any better.