Question : Stop Error 0x0000007e on Server 2003

We have an Exchange Server with 32bit Server 2003 that has started getting the following blue screen error.

Blue Screen Trap (BugCheck, STOP: 0x0000007e (0x00000005, 0xF54A493C, 0XF5D12C30, 0XF5D1292C)

 It then reboots.  This occurs sporadically and I cannot find a pattern to when it occurs.   It is an HP box and I have run the hardware diagnostics from HP which found no issues.  I have run memtest which found no issues.  I ran chckdsk /r with no issues.  I have scanned for viruses/malware. I also found something that pointed to our Symantec Antivirus so I  updated the Symevent file on the server. I have attached the minidumps.

 I am getting the following errors in my event log

Event ID: 1001  Source: HP System
Power-On-Self-Test (POST) errors occurred during the last system startup.
 
User Action
Check the Power-On-Self-Test (POST) errors, and take corrective action as needed.
 
WBEM Indication Properties
AlertingElementFormat: 0 0 (Unknown)
AlertType: 5 0x5 (Device Alert)
Description: "Power-On-Self-Test (POST) errors occurred during the last system startup."
EventCategory: 4 0x4 (System Hardware)
EventID: "1"
EventTime: "20100817102226.391000+000"
ImpactedDomain: 4 0x4 (System)
IndicationIdentifier: "{294E2066-FDCA-46BF-BBFB-A4F1140BE999}"
IndicationTime: "20100817062218.740000-240"
NetworkAddresses[0]: "192.168.1.12"
NetworkAddresses[1]: "192.168.10.12"
OSType: 69 0x45 (Microsoft Windows Server 2003)
OSVersion: "5.2.3790"
PerceivedSeverity: 5 0x5 (Major)
ProbableCause: 8 0x8 (Configuration/Customization Error)
ProbableCauseDescription: "POST Errors Occurred"
ProviderName: "HP POST"
ProviderVersion: "2.4.0.0"
RecommendedActions[0]: "Check the Power-On-Self-Test (POST) errors, and take corrective action as needed."
Summary: "POST errors occurred"
SystemCreationClassName: "HP_WinComputerSystem"
SystemFirmwareVersion[0]: "2006.03.01"
SystemFirmwareVersion[1]: "2006.03.01"
SystemGUID: "36373034-3331-5355-4536-32344E353838"
SystemModel: "ProLiant DL385 G1"
SystemName: "pdmail.Performancedesigns.com"
SystemProductID: "407613-001"
SystemSerialNumber: "USE624N588"
TIME_CREATED: 129265141463912364 0x1cb3df616cc0fac
VariableNames[0]: "POST Error Code"
VariableNames[1]: "POST Error String"
VariableTypes[0]: 3 0x3 (uint8)
VariableTypes[1]: 1 0x1 (string)
VariableValues[0]: "100"
VariableValues[1]: "Could not translate POST error"
 
AND

Event ID:1123     Source:Server Agents
System Information Agent: Health: Post Errors were detected.  One or more Power-On-Self-Test errors were detected during server startup. Details of the POST error messages can be found in  Integrated Management Log.
[SNMP TRAP: 6027 in CPQHLTH.MIB]

Attachments:

Mini061210-01.zip (214 KB)  (File Type Details) 

Minidump files

Answer : Stop Error 0x0000007e on Server 2003

Hello Ibawolf,

Mini dumps are pointing towards ntfs.sys file & ntkrnlpa.exe i will second to awawada to remove symantec and see if blue screen occurs or not.

I just Googled ntkrnlpa.exe and there are so many cases for BSOD for you too look at:

http://www.google.com.pk/search?q=ntkrnlpa.exe&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

Best Regards.