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Question : Microsoft Dynamics CRM integration with Asterisk.
I am using Microsoft Dynamics CRM 4.0 and I would like to be able to make calls from within Microsoft CRM to my IP phones by clicking a button. I use Trixbox as my phone system and Aastra IP phones as my telephones. I know ACT allows you to dial out from ACT using Windows TAPI, is there something like this for Microsoft CRM?
Answer : Microsoft Dynamics CRM integration with Asterisk.
You might consider this product:
http://www.mscrm-addons.co
m/Products
/Addonsfor
MSCRM40/
Te
lephoneInt
egrationfo
rMSCRM40/t
abid/131/D
efault.asp
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