Question : Backup Exec 2010 - Exchange 2010 backup fails on Consistency check.

Hi Experts

I have a backup issue that is rather perplexing when it comes to solving.
My Backup is failing every night when it comes to the consistency check of the exchange log files.

Now I know why the backup is failing, its due to the fact that exchange was rolled out a few weeks before the new BE server was built and the exchange server ran out of storage space and some of the log's were deleted to make space.
Now when BE checks the logs on the Exchange server there is an inconsistency.

The fix for this i have found is to unmount the Exchange database, clear the log files and mount the database. If i am wrong here please let me know
My problem is when I try to unmount the database following the MS guidelines here http://technet.microsoft.com/en-us/library/bb124936.aspx
All that happens is the DB stays mounted but states that the "copy status" is unmounted not that actual database.

My other option is to go into the properties of the mail database and chose the option "Dont mount this Database on startup" and reboot the server, clear the log files out, un-select the option and reboot the server again.
Surely there is a better way of doing this?

So to recap. My question is how do I unmount my mail database correctly and mount it again.
Also the do I remove ALL .log files from the database in here
C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database 1900702700
leaving just the *.edb and *.jrs files

I have a flat file backup from last night of the entire exchange server but i would really like to be able to do a brick level backup so if nessisary i can do individual mailbox restores.

Thank you




 

Answer : Backup Exec 2010 - Exchange 2010 backup fails on Consistency check.

Here's your problem >> 
its due to the fact that exchange was rolled out a few weeks before the new BE server was built and the exchange server ran out of storage space and some of the log's were deleted to make space.

>>> Your exchange is not mounting because you deleted log files.
Your backup is not running because your exchange is not mounted.

Please ** DO NOT ** remove the log files.
If you do - your exchange will not mount anymore.

Log files are cleared when an Exchange-aware backup solution, commits those transaction logs and then flushes it.

At this point - the options for you is Hard-repair of exchange.


STEPS:
a) Backup al 3 Dirty shutdown edb's.

b) Check shutdown status of your .EDB
eseutil /mh "Full Path to your EDB"

c) eseutil /p "Full Path to your EDB"
/p is hard-repair

d) eseutil /d "Full Path to your EDB"
to defrag

e) isinteg -s servername -fix -test alltests