Question : arcserve issue

hi there
i have downloaded a trial of arcserve r15.i run a differential monday to thursday and a full on friday. the way we do it is simple, we just put in one tape each day, erase it and let the back up run.

this worked fine on the old server but with this new install, the job kicks off at the scheduled time and tries to mount the media and it says "please mount tape xxxx" . if i make the job "run now" then it works fine. i have set the settings to over write media, and use any media but it still wont work.

i always erase the tape before the backup kicks off so there is a blank media there. if i modify the job i set the media to * but it wont let the media group name blank, it says "please specity destination in media tab"

how do i get the job to run at night with the blank tape in there and not look for a tape in a group etc

Answer : arcserve issue

Below is the link on how to correctly move the database. Also, have you checked the services for the SQL instances to verify the names? Also, have you verifed using SQL Management that the database is successfully mounted and running? Is is possible there is a MSDE version the BE installs by default that is running on the server?

http://seer.entsupport.symantec.com/docs/319367.htm