Question : Error message when replying, sending, openning email in OWA

Using:
Windows 7 Pro
IE 8
Exchange 2003
Windows 7 users reporting error when openning/replying/sending email using IE8.
Error is detailed in code section:
Anyone know a solution to this?
 
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Client Information
------------------
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; InfoPath.2)
CPU Class: x86
Platform: Win32
System Language: en-us
User Language: en-us
CookieEnabled: true
Mime Types: 

Exception Details
-----------------
Date: Tue Jun 15 10:40:20 EDT 2010
Message: window.open failed: Client out of memory
Url: https://mail.servallco.com/owa/8.1.436.0/scripts/premium/uglobal.js
Line: 36

Call Stack
----------
sfWinOpn(),543393,toolbar=0,location=0,directories=0,status=1,menubar=0,scrollbars=1,resizable=1,width=700,height=500
opnWin(sUrl,iW,iH,fC,sWN,fMB)
 sUrl = '?ae=PreFormAction&a=Reply&t=IPM.Note&id=RgAAAABpTqXxX5ufR4ioj99ELcf0BwAV%2bdy6jCeQSIWEJTqvdrNJAAAAGmIbAAAwbdDy4cewQ7SfFc1wIRyLACSb3BseAAAJ&smime=SSL%3a1%3bVer%3a8.1.348.0'
 iW = 700
 iH = 500
 fC = 'null'
 sWN = 543393
  format = function (){var s=this;for(var i=0;i<arguments.length;i++){s=s.replace(RegExp("%"+(i+1),"g"),arguments[i]);}return s;}
  lc = function (){return this.toLowerCase();}
  startsW = function (s){return this.indexOf(s)==0;}
  trim = function (){return this.rTrim().lTrim();}
  rTrim = function (){return this.replace(/\s*$/,"");}
  lTrim = function (){return this.replace(/^\s*/,"");}
 fMB = 'undefined'
openItm(sUrl,sNme,fCl,iW,iH)
 sUrl = '?ae=PreFormAction&a=Reply&t=IPM.Note&id=RgAAAABpTqXxX5ufR4ioj99ELcf0BwAV%2bdy6jCeQSIWEJTqvdrNJAAAAGmIbAAAwbdDy4cewQ7SfFc1wIRyLACSb3BseAAAJ'
 sNme = 'undefined'
 fCl = 'undefined'
 iW = 'undefined'
 iH = 'undefined'
openItms(sUrl,ctx,fCl)
 sUrl = '?ae=PreFormAction&a=Reply'
 ctx = 'undefined'
 fCl = 'undefined'
repFwItmNwWnd(sRepFw,sReqs)
 sRepFw = 'Reply'
 sReqs = 'undefined'
tbA(sC,oV)
 sC = 'reply'
 oV = https://mail.servallco.com/owa/?ae=Folder&t=IPF.Note&a=#
  nextSibling = null
  onresizeend = null
  onrowenter = null
  aria-haspopup = 
  childNodes = [object]
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  canHaveHTML = true
  onbeforepaste = null
  ondragover = null
  onbeforecopy = null
  aria-disabled = 
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  recordNumber = null
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  nodeName = A
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  aria-hidden = 
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  hideFocus = false
  clientHeight = 29
  style = [object]
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  dir = 
  aria-expanded = 
  onkeydown = null
  nodeType = 1
  ondragstart = null
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  onpropertychange = null
  ondragenter = null
  id = reply
  aria-level = 0
  onrowsinserted = null
  scopeName = HTML
  lang = 
  onmouseup = function onBUp(){var oB=this;if(oB._pushed)return ;aplStl(oB,oB._mnuItm?g_oEmt:g_oDef);}
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  language = 
  scrollTop = 0
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  filters = [object]
  onresize = null
  isContentEditable = false
  aria-checked = 
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  oncopy = null
  onselectstart = null
  scrollHeight = 28
  onmove = null
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  lastChild = [object]
  aria-secret = 
  onactivate = null
  canHaveChildren = true
  onfocus = null
  onfocusin = null
  isMultiLine = true
  onmouseover = function onBOvr(){var oB=this;if(oB._pushed)return ;aplStl(oB,oB._mnuItm?g_oMir:g_oRsd);}
  offsetTop = 1
  oncut = null
  parentNode = [object]
  tagName = A
  className = btnDf
  onmousemove = null
  title = 
  role = 
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  disabled = false
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  ondrop = null
  ondblclick = null
  onrowsdelete = null
  tabIndex = 0
  onkeypress = null
  aria-relevant = 
  onlosecapture = null
  innerText = Répondre
  aria-live = 
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  ondeactivate = null
  aria-labelledby = 
  aria-pressed = 
  children = [object]
  ondatasetchanged = null
  ondataavailable = null
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  aria-valuenow = 
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  aria-owns = 
  aria-valuemax = 
  onmoveend = null
  contentEditable = inherit
  document = [object]
  firstChild = [object]
  sourceIndex = 275
  outerText = Répondre
  isTextEdit = false
  isDisabled = false
  oncellchange = null
  runtimeStyle = [object]
  scrollWidth = 81
  aria-valuemin = 
  onlayoutcomplete = null
  onhelp = null
  attributes = [object]
  offsetHeight = 29
  onerrorupdate = null
  onmousedown = function onBDn(){var oB=this;if(g_oCurM!=null&&g_oCurM!=oB&&!oB._mnuItm)hdeMnu();if(oB.unselectable=="on"){try{var oAE=document.activeElement;if(oAE&&oAE.tagName!="IFRAME"){oB.focus();oAE.focus();}}catch(e){}}aplStl(oB,g_oDwn);}
  clientTop = 0
  aria-setsize = 0
  clientWidth = 81
  onpaste = null
  tagUrn = 
  onmouseleave = null
  onclick = function onClkB(){var oB=this;canEvt();if(null!=oB._sbMnu){if(g_oCurM!=oB)shwMnu(oB);return ;}if(oB._stky=="1"){oB._pushed=(true==oB._pushed);if(!oB._pushed)aplStl(oB,g_oDwn);if(!oB._pushed){oB._pushed=true;var sT=oB._tgl;if(null!=sT){var rgsE=sT.split(";");for(var i=0;i<rgsE.length;i++){var o=g_oAll[rgsE[i]];aplStl(o,g_oDef);o._pushed=false;}}}else if(oB._pushed&&!oB._radio){oB._pushed=false;aplStl(oB,g_oDef);}}if(null!=oB._swp){hideEm(oB.parentElement);var rgsE=oB._swp.split(";");for(var i=0;i<rgsE.length;i++){var o=g_oAll[rgsE[i]].parentElement;showEm(o,isDisp(o));}}if(g_oCurM!=null)hdeMnu();clkBtn(oB.id,oB);return ;}
  outerHTML = <A style="BORDER-BOTTOM: #289728; BORDER-LEFT: #289728; PADDING-BOTTOM: 4px; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; COLOR: #289728; BORDER-TOP: #289728; BORDER-RIGHT: #289728; PADDING-TOP: 4px" id=reply class=btnDf href="#" name=lnkB unselectable="on"><IMG src="8.1.436.0/themes/2/reply.gif" unselectable="on">Répondre</A>
  ondrag = null
  aria-controls = 
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  aria-flowto = 
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  aria-required = 
  clientLeft = 0
  aria-describedby = 
  all = [object]
  onbeforecut = null
  innerHTML = <IMG src="8.1.436.0/themes/2/reply.gif" unselectable="on">Répondre
  aria-activedescendant = 
  aria-multiselectable = 
  offsetLeft = 1
  protocol = https:
  href = https://mail.servallco.com/owa/?ae=Folder&t=IPF.Note&a=#
  rev = 
  pathname = owa/
  hreflang = 
  dataFld = 
  dataFormatAs = 
  dataSrc = 
  coords = 
  mimeType = COM/OWA/ File
  type = 
  charset = 
  nameProp = ?ae=Folder&t=IPF.Note&a=#
  host = mail.servallco.com:443
  search = ?ae=Folder&t=IPF.Note&a=
  shape = 
  protocolLong = HyperText Transfer Protocol with Privacy
  hash = 
  port = 443
  urn = 
  name = lnkB
  hostname = mail.servallco.com
  Methods = 
  rel = 
  target = 
  unselectable = on
clkBtn(sC, oV)
 sC = 'reply'
 oV = https://mail.servallco.com/owa/?ae=Folder&t=IPF.Note&a=#
  nextSibling = null
  onresizeend = null
  onrowenter = null
  aria-haspopup = 
  childNodes = [object]
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  canHaveHTML = true
  onbeforepaste = null
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  onpage = null
  recordNumber = null
  previousSibling = null
  nodeName = A
  onbeforeactivate = null
  accessKey = 
  currentStyle = [object]
  scrollLeft = 0
  onbeforeeditfocus = null
  oncontrolselect = null
  aria-hidden = 
  onblur = null
  hideFocus = false
  clientHeight = 29
  style = [object]
  onbeforedeactivate = null
  dir = 
  aria-expanded = 
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  id = reply
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  language = 
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  offsetWidth = 81
  onbeforeupdate = null
  onreadystatechange = null
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  onresize = null
  isContentEditable = false
  aria-checked = 
  aria-readonly = 
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  onselectstart = null
  scrollHeight = 28
  onmove = null
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  aria-secret = 
  onactivate = null
  canHaveChildren = true
  onfocus = null
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  isMultiLine = true
  onmouseover = function onBOvr(){var oB=this;if(oB._pushed)return ;aplStl(oB,oB._mnuItm?g_oMir:g_oRsd);}
  offsetTop = 1
  oncut = null
  parentNode = [object]
  tagName = A
  className = btnDf
  onmousemove = null
  title = 
  role = 
  behaviorUrns = [object]
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  onfilterchange = null
  disabled = false
  parentTextEdit = [object]
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  innerText = Répondre
  aria-live = 
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  contentEditable = inherit
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  outerText = Répondre
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  aria-valuemin = 
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  attributes = [object]
  offsetHeight = 29
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  clientTop = 0
  aria-setsize = 0
  clientWidth = 81
  onpaste = null
  tagUrn = 
  onmouseleave = null
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  outerHTML = <A style="BORDER-BOTTOM: #289728; BORDER-LEFT: #289728; PADDING-BOTTOM: 4px; BACKGROUND-COLOR: transparent; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; COLOR: #289728; BORDER-TOP: #289728; BORDER-RIGHT: #289728; PADDING-TOP: 4px" id=reply class=btnDf href="#" name=lnkB unselectable="on"><IMG src="8.1.436.0/themes/2/reply.gif" unselectable="on">Répondre</A>
  ondrag = null
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  aria-describedby = 
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  innerHTML = <IMG src="8.1.436.0/themes/2/reply.gif" unselectable="on">Répondre
  aria-activedescendant = 
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  urn = 
  name = lnkB
  hostname = mail.servallco.com
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onClkB()


Dump Event
----------
 recordset = null
 type = error
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 keyCode = 0
 repeat = false
 reason = 0
 data = 
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 propertyName = 
 shiftKey = false
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 altKey = false
 errorMessage = 143abf4577894d22ae34a054a6dce7fe
 errorUrl = https://mail.servallco.com/owa/8.1.436.0/scripts/premium/uglobal.js
 errorLine = 36
 errorCharacter = 336
 errorCode = 0

Answer : Error message when replying, sending, openning email in OWA

Hi,

Things we can try to find out what is happening.

1.  Recreate a new Virtual Host. This may correct your settings if the host was configured before .net was added.

2. In order to configure IIS 7.0 to serve .aspx pages, you must install the ASP.NET feature for IIS 7.0.  To install  ASP.NET, Go to Control Panel/Programs and Features, then select "Turn Windows Features On or Off". Once you're into the Windows Features interface, navigate to Internet Information Services | World Wide Web Services | Application Development Features | ASP.NET and make sure it is checked and click OK.

3. Enable Static and Dynamic Content. Once you're into the Windows Features interface, navigate to Internet Information Services | World Wide Web Services | Common HTTP Features and ensure that "Static Content" is checked.
  * Note that the "static content" service is responsible for serving the Static contents like images, scripts , style
    sheets file, .... Sometimes know for causing 404 errors.

MORE TROUBLESHOOTING If the above fails.

4. Disable IE "Friendly HTTP Error Messages"
Go to “Tools > Internet Options”, choose the Advanced tab, and clear the “Show friendly HTTP error messages” checkbox.  Then, close the browser, open it again, and re-request the page.

5. Detailed error logging
http://learn.iis.net/page.aspx/267/how-to-use-http-detailed-errors-in-iis-70/
Try the following. From IIS Management, selecting your website/application/virtual directory in the left-hand tree view, clicking on the “Error Pages” icon, clicking “Edit Feature Settings” action, and then selecting “Detailed Errors”.

6. Failed Request Tracing
http://learn.iis.net/page.aspx/266/troubleshooting-failed-requests-using-tracing-in-iis-7/
Requires - Tracing (under World Wide Web Services - Health and Diagnostics - Tracing)

Hope it helps us diagnose further. Let us know.

Cheers,
Hades666
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