Sugar CRM stack installer ?
Sugar CRM has 2 stack installers - one with Apache - the second one with IIS
which one are you running ?
Do this
go to
start>run
type
inetmgr
Expand Server_name
- websites
- Under Default Website >> are there any other entries like Sugar CRM ?
Also check the application pool above.
IF NO.
then you can go ahead and reset IIS with metabase explorer.
IF YES >> THEN DONT.