Question : WiFi / wireless connection dropped & laptops need to be rebooted to reconnect to 2Wire broadband modem : Event id 5005

Both my Dell laptop & Thinkpad often lose wireless / WiFi broadband connection
to the 2Wire modem intermittently (can be 10-60 minutes after using the connection).

When this happens, I have to reboot both laptops, then the Wireless connection
would be re-established back after boot-up.

Attempting to use Windows XP Wireless manager to disconnect & connect again
did not enable the connection back to the modem.  "ipconfig/renew" fails too :
see attached.

Power-cycling the modem did not help too.

The Thinkpad is updated with latest antivirus tool but not the Dell.

I can't recall but think from my laptops, I'm not able to ping to the gateway (ie
the modem's IP address : getting timed out) when this happens.

Attached screen dumps & Event Viewer showing the error :

Also attached is an MSWord doc showing my 2Wire modem's configuration.

I used to face this problem with my old DLink wireless broadband modem
& thus have replaced it with this 2Wire modem but this did not resolve the
issue.  The ISP / Telco support is pathetic at best, so I would not call them.
Any idea?

Attachments:

WiFiWlessipcfgscrdmp.jpg (84 KB) (File Type Details) 

Screen shot showing ipconfig failure

WiFiWlessEvtVwrScrdmp.jpg (117 KB) (File Type Details) 

Screen shot showing Event Viewer error

WlessBroadbndModemcfg.doc (258 KB) (File Type Details) 

MSWord doc containing the 2Wire modem's config

Answer : WiFi / wireless connection dropped & laptops need to be rebooted to reconnect to 2Wire broadband modem : Event id 5005

Is there a "stay-alive" feature on the 2wire? How many DHCP addresses is it handing out? Does it report there is an IP conflict? do you have a linksys or something similar you could put in front of it to be the WAP?

On the machines themselves, are you using the wireless utility that came with the machine, such as Intel Pro? If so, have you tried "let windows manage my wireless settings"?

When it does stop, can you go start-->run-->services.msc

See if the wireless zero configuration utility service has stopped. This is a common conflict if you're running a third party wireless provider.