Question : Sage CRM secure web link for external users

I have a web based CRM that I'd like my users to be able to log into from any computer using Internet Explorer without using VPN.  I opened up the port through our firewall, but I'd like to make the address easy to remember, i.e. crm.company.com  Can someone advise on how to accomplish this?  Our SageCRM application is hosted internally on Windows 2008 R2.

Answer : Sage CRM secure web link for external users

I'm not sure how you set them up, but for example if your web address is currently www.mycompany.com and you wanted to have crm.mycompany.com you would need to set that up however you would normally do it and then set the web server to forward you to the CRM address. CRM does not install into it's own full site, it installs as a virtual directory under a site. So there is no getting away from URL's like:

crm.mycompany.com/installname/eware.dll

Our external address is set up via port forwarding for example:

crm.mycompany.com:8080 which redirects to crm.mycompany.com/crm/eware.dll

Lee