If the Local Users and Groups object doesn't appear in Computer Management on the server, then that means that the server is a domain controller, not a member server. Domain controllers don't have any local users and groups, because they are running AD and require domain-level security. If your 2003 server is a domain controller, then try putting the BES Admin account in the Built-in Administrators security group (in AD Users and Computers in the Built-in OU) rather than the Domain Admins group. That will work, I'm pretty sure, with BESX.