Question : Outlook Business Contact Manager 2010 load fails

Hi, one of my customers with XP Pro machines running Office 2007 has bought Outlook 2010 with BCM Open licence, one laptop is failing to load the BCM part.
The Outlook 2010 install runs fine and the Outlook program and data has converted to 2010 and works fine, but on running the BCM install it loads part way and asks to reboot to proceed, on reboot you get a Windows Script Host box that says

Script ; \\server\clientapps\outlook 2010 bcm\spawncmd.js
Line: 9
Char: 1
Error: the system cannot find the file specified
Code: 80070002
Source: Null

Although Outlook loads OK BCM is no where to be seen.

On the other machines with the same proceedure followed the BCM install does NOT ask for a reboot but just continues on and say that the load was successfull (and BCM works)

The contents of the spawncmd.js file (which must be OK for the other machines to load) says

var SW_SHOWNORMAL = 1;
var shell = new ActiveXObject("WScript.shell");
var cmdline = WScript.Arguments.Item(0);
var i = 0;
for ( i = 1; i < WScript.Arguments.Count(); i = i + 1 )
{
      cmdline += " " + WScript.Arguments.Item(i) + " ";
}
shell.run(cmdline, SW_SHOWNORMAL,  false /*WaitOnReturn*/ );

 Anyone else had this, any solutions?
thank you, the laptop is away with its user so I cant immediately lay my hands on it.

Answer : Outlook Business Contact Manager 2010 load fails

As it has been 2 weeks and no answer, just a suggestion of pirated software, I will close this question and wipe and reload the machine, as I stated in the question all other machines loaded fine.