Question : how to bypass email scanner?

Hi

For email on our domain we use Exchange 2003 and also we have a Sophos email appliance that sits on our LAN and scans our outgoing messages. The email scanner is now broken and so when a user tries to send an external email, which would normally go through the Sophos box,  its not going anywhere - how can I resolve this so that the email bypasses the mail scanners IP address?

thanks

Answer : how to bypass email scanner?

which version of exchange is this please?
Could you check your send connector to see if it is sending mail directly (DNS lookups) or sending it to a 'smarthost' (the sophos box)

If its sending to a smarthost (sophos IP) just change it to direct DNS and it will bypass the box completely.