forcibly removing office 2003 and deleting the registry entries, then reinstalling, fixed the issue 100%
when you have some free time, head over to here:
http://update.microsoft.comit would be a good idea to get all the updates they offer there, they include security patches and fixes for windows, and other software created by microsoft.
consider getting a router for $30/$40 from walmart, it'll protect you from the internet pretty well - right now the whole internet can touch your network card and that can be dangerous.