Question : Setup internal/external mail

A server was going to be tranfered/migrated from 2003 SBS to 2008 R2.
Bad things happened and it failed. So their going to have to start again from ground up. (Small Business)

The original set up has a hosted mail they accessed through Outlook. They also had internal email of business.local which they want to keep. I know how to do one or the other in 2010 exchange, but I am not familiar on both in 2010. would this be a smarthost? or a second connector?

Answer : Setup internal/external mail

Answers inline

Do you know at what stage the migration failed. ==> No I do not. I am assuming during the Exchange2003 migration because %25 of the mailboxes were moved to the new server, but the others were stopped.
SUNNY >> Did you check this physically on SBS 2008 server, or you were told ?
Can you check if mailboxes are there on SBS 2008
you can open internet explorer from new SBS 2008 and go to
https://localhost/owa
login using one of the migrated user's mailbox.
See if you can see the mails.


If you are using method-x -- it's advisable to use that method to completion. ==< Forgive my ignorance, i have no idea what this means.
SUNNY >> 
There are different migration methods for SBS 2003->2008.

What I meant was if you are using a particular migration method like Microsoft OR Swing -- then follow that one through till the end. Do not switch migration methods mid-stream.


can you run the migration wizard and check the status there.==> I have not re-run the wizard, i have been trying to troubleshoot the issues stemming from the failure. do not want to reload new server unless have to.
SUNNY >> Ok. Lets skip this for now - till we check other issues

What kinda hardware errors, can you post eventID's logs ==>  Systemboard, 1 mem stick and CPU replaced. All hardware resolved, but I was told the machine "Blue Screened" during migration process.
SUNNY>> >> It bluescreened on which server 2003 or 2008 ?
If 2003
Go to c:\windows\minidump
Check if you have a .DMP file created with the date of migration.

Download this zip file from here
http://www.nirsoft.net/utils/blue_screen_view.html

See what application caused BSOD.
Lets isolate issues as far as we can.


Is it possible to engage the same guy who did the migration and ask him to finish it ?  ==> No. I have called him several times to find the steps he took and where exactly the failures started, and he does not recall. no notes either.
SUNNY>> Ok. Lets pass on the guy and try this ourselves.

Hosted Exchange ===> Their email is hosted by nuvox along with their domain. The connect to nuvox servers to retrieve their mail. They also have in house mail. so [email protected] also has a local email of [email protected] I was told that the external mail was sent from nuvox to the mailserver and that's where they would get their messages, however i can not find any evidence to back that up. The client machines were wiped and removed before I was called. and the existing server being replaced has no evidence of handling outside mail. so on the client i am having them connect vis pop3 but leaving a copy on the server. This works for them, but if [email protected] wants to send an email to [email protected] he has to choose the account to send from. That didn't happen before.  So I was told.?

SUNNY>> nuvox will be hosting the domain name / MX records etc.
When you say they connect to nuvox - that means they connect to nuvox webmail ??

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[email protected]
SUNNY>>  >> this is a funny setup.
inside.local is for x.400 delivery.
You actually configure your exchange server for email delivery for inside + outside using MX records.
you dont have 2 sets of emails - one for inside and other for outside. it becomes hard for users to get their emails / keep track of things.

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The client machines were wiped and removed before I was called. and the existing server being replaced has no evidence of handling outside mail.
SUNNY>> This keeps getting better and better.
May I ask why were the machines wiped out.
If they werent - you might have been able to recover some prior emails by checking OST / PST ?

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I think you need to make an excel sheet and list down all issues.

I am giving you a quick summary on Exchange mail-flow

a) You configure your DNS and MX on nuvox.
you make an entry for MX records with a lower priority (10) and point it to public facing IP of your firewall / router.

b) In your firewall - you open ports
25
80
443

The firewall has to be on a public IP. You have to buy this from the ISP - otherwise with a ADSL / DSL setup your IP address will keep changing and emails will not know where to deliver / where is your exchange server.

c) You forward these ports to the internal LAN IP of  SBS server

d) After you have the above 3 steps done -- then you configure your exchange server to receive emails for your domain.

I think you have to resolve bigger issues before we get down to configuring mail-flow.
let me know if you have any questions.

thanks
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