Question : Quantum DLT V4 Tape Drive ejects cartridge straight after inserting it

Hi,

We have a Quantum DLT-V4 Internal SATA Tape drive that is currently spitting out every tape that we put in.  We have tried different tapes including a new one and also the cleaning tape but everytime they get spat out straight after being inserted.

I have tried pressing and holding the Unload button, which seems to go through a reset - still no luck.  The fault light is not on but the Media light is as well as the power (Green).  If I press the Unload button once the Clean light comes on and the media light goes off, however, after then putting in the cleaning tape the cartridge is ejected straight away, the clean light goes off and the media light comes on.

With every tape cartridge being spat out including the cleaning tape I am assuming that there is possibly a problem with the tape heads, but thought I would see if anyone else had any ideas.

Any infor would be appreciated.

Thanks...

Answer : Quantum DLT V4 Tape Drive ejects cartridge straight after inserting it

Try repeating this when system just at the BIOS. If it still spits out the tapes (and you are 100% sure you have the right kind of tape drive), then the tape mechanism is bad.  You know this because when the host is at the BIOS, the eject isn't possibly a function of any application software.

Also, you can look at some diagnostic software that will give you error info, google tapealert as this is the name of the spec, and you can probably find some software.