Question : Exchange 2007 iPhone ActiveSync Failing

Hello all,

I had a self-signed certificate that expired.  When I renewed it my mobile devices failed to reestablish connectivity.  I was able to get my Blackberrys working again yesterday by reestablishing Basic Authentication on my EWS in IIS.  But my iPhone users still cannot resync with Exchange (2007).

Here is the output of the test-OutlookWebServices:
[PS] C:\Users\administrator.TRC_ENG\Desktop>test-outlookwebservices | fl


Id      : 1003
Type    : Information
Message : About to test AutoDiscover with the e-mail address [username]@mydomain1.net.

Id      : 1007
Type    : Information
Message : Testing server servername.kerr.mydomain2.com with the published name https://servername.kerr.mydomain2.com/ews/exchange.asmx & .

Id      : 1019
Type    : Information
Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is

https://servername.kerr.mydomain2.com/autodiscover/autodiscover.xml.

Id      : 1006
Type    : Information
Message : The Autodiscover service was contacted at https://servername.kerr.mydomain2.com/autodiscover/autodiscover.xml.

Id      : 1016
Type    : Success
Message : [EXCH]-Successfully contacted the AS service at https://servername.kerr.mydomain2.com/ews/exchange.asmx. The elapsed time was 31

milliseconds.

Id      : 1015
Type    : Success
Message : [EXCH]-Successfully contacted the OAB service at https://servername.kerr.mydomain2.com/ews/exchange.asmx. The elapsed time was 0

milliseconds.

Id      : 1014
Type    : Success
Message : [EXCH]-Successfully contacted the UM service at https://servername.kerr.mydomain2.com/UnifiedMessaging/Service.asmx. The elapsed time

was 0 milliseconds.

Id      : 1016
Type    : Information
Message : [EXPR]-The AS is not configured for this user.

Id      : 1015
Type    : Information
Message : [EXPR]-The OAB is not configured for this user.

Id      : 1014
Type    : Information
Message : [EXPR]-The UM is not configured for this user.

Id      : 1013
Type    : Error
Message : When contacting https://mail.mydomain1.net/Rpc received the error Unable to connect to the remote server

Id      : 1013
Type    : Error
Message : When contacting https://mail.mydomain1.net/Rpc received the error No connection could be made because the target machine actively

refused it 12.148.130.36:443

Id      : 1017
Type    : Error
Message : [EXPR]-Error when contacting the RPC/HTTP service at https://mail.mydomain1.net/Rpc. The elapsed time was 9
          98 milliseconds.
Id      : 1006
Type    : Success
Message : The Autodiscover service was tested successfully.

Id      : 1021
Type    : Information
Message : The following web services generated errors.
              Contacting server in EXPR
          Please use the prior output to diagnose and correct the errors.

It appears that the failure has to do with RPC and the external server URL of "domain1", but I can't figure out how to correct it.

Any assistance would be greatly appreciated.
bvinson

Answer : Exchange 2007 iPhone ActiveSync Failing

one thing you can try is remove SSL from Exchange ActiveSync virtual directory, and make sure there is only basic authentication selected on the Virtual direcory, and then configure iphone without SSL.(stpes on how to configure iPhone without SSL is given in above KB)

Download accessmy lan and check the connectivity, it will give give better idea about issue.
https://store.accessmylan.com/main/promo-testtool

I dont think you need to aapply Sp3 for this, ActiveSync worked even with RTM, removing and re-creating vdir makes sense but first try above mentioned things.