Question : Terminal Server Printing

I have two servers, one running Windows 2008 SBS and the second running windows 2008 standard which is our terminal server.  Most remote users access the TS while others remote directly into their PCs on the LAN site and it working perfectly.  The problem is and always has been printing.

One of our remote sites has one printer and three users that remote into TS.  The printer is physically connected to one of the PCs that remotes into their PC.  I have setup that printer as a shared printer and could not get the terminal server to connect to it because of a driver issue being a 64bit server.  That isnt the issue however.  I actually got all three of them printing yesterday, but this mornign when they came back in, they remote accessed the TS and when they tried to print, they could not.  The TS port had changed and the printer although visible in the list of printers is using an inactive port.  

I need this port to stay the same.  Or a better way to set up remote printing for users who remote into the TS.  

Answer : Terminal Server Printing

If the printer is connected via USB check to see if the user changed the USB port the cable for the printer was plugged into. If the user plugs the cable into a different physical USB port then the logical printer port in Windows will be changed to match.

Ideally you never want to rely on user machines for services that other staff will need access to. I would consider connecting the printer to a print server. Assuming the printer is USB, these are readily available (USB Print Server) Once you've assigned the print server an IP, you can then setup user machines to print to that IP. When each user logs into TS they will connect their local printers and be able to print without issue.