Question : External Hard Drive Data Error (Cyclic Redundancy Check)

I have a SATA drive that I have removed from a laptop.  The drive is now in a standard USB caddy.  The customer tells me that the laptop worked fine but she lost the BIOS passord (actually, her husband died and took the password with him).  

When I connect the drive, Windows 7 (and XP, Server 2003, and Ubuntu) does not recognize the drive.  When I try to initialize the drive I get a "Data Error (Cyclic Redundancy Check)" error.  This data is highly critical (will, trust, accountant and lawyer contact info) so I somehow have to access this drive.  Any ideas?  

Answer : External Hard Drive Data Error (Cyclic Redundancy Check)

Just checked, I don't have the diag board that supports that disk, but I could get it, so it won't be one of those billable 1-2 hours of my time.  It can be recovered with the board and a dictionary attack if toshiba won't just unlock it for you.

Note that the disk is NOT encrypted, it is locked.  This disk does not have built-in encryption firmware.  Did you take the time to test the disk in a different computer?  This exercise is pointless if the disk is protected via an easy-to-defeat BIOS lock.  You can see if the disk uses add-on encryption software by running a binary editor and attempting to read the first few blocks while disk is in a USB enclosure.  If you can read the disk then you have software-based encryption.  If you get errors reading the disk, then it is locked.   Very different recovery techniques.

Will be unavailable till late afternoon, but I expect others who deal with encryption & diagnostics can help if I am not around.  (Just don't run chkdsk /f, this has small potential of causing data damage, and will not fix anything)
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