Question : quickbooks reports export to excel "grayed out"

I trying to run a report in QuickBooks and export to excel (not CSV) but the export window is all greyed out except for the CSV option. Any ideas why the rest of the options are greyed out?
Excel does not have any addins disabled.

thx bob

quickbooks reports export to excel "grayed out"

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Answer : quickbooks reports export to excel "grayed out"

What it points to :

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