Question : Quickbooks memory error when trying to export report

My client has Windows 7 Pro, with QB 2009 and Office 2010.

When he clicks the Export button on a report he gets an error message that says

"Your system might not have enough memory to use Excel. Try again after closing some applications."

It's not a memory problem, pc has enough memory. I read somewhere it had to do with the dcomcfg permissions, but there is no file under Win 7 with that name. I also tried running QB2009 as administrator, but with no luck.

Any suggestions?

Attachments:

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Quickbooks 2009 error

Answer : Quickbooks memory error when trying to export report

From https://intercallcenters.webex.com/docs/T27L/ec0605l/en_US/help/ss/host/index.htm?toc.htm?516.htm


Checking your system for UCF Compatibility
If you intend to play or view Universal Communications Format (UCF) media files during the event, either as a presenter or an attendee, you can verify that the following components are installed on your computer:

Flash Player, for playing a Flash movie or interactive Flash files
Windows Media Player for playing audio or video files
Checking your system is useful if you or another presenter plans to share a UCF multimedia presentation or standalone UCF media files.

To check your system for UCF compatibility:
On the navigation bar, do one of the following:
If you are a new event service user, click New User?.
If you are already an event service user, expand Set Up, then click Event Manager.
Click Verify your rich media players.
Click the links to verify that the required players are installed on your computer.
 
Note: The option to check your system for required rich media players is available only if your Event Center Web site includes the UCF option.

See if that clears it up or gives any insight as a first step.

Good luck,

Anthony