Question : Microsoft RDP 7 Not Working

We have configured a Terminal Server Gateway which is used to run a program from a Remote server via TS RemoteApp. Both systems are running Windows Sever 2008 Enterprise x64. Clients are experiencing problems connecting to the remote server with newly released RDP 7. The failures are very inconsistent which is making is difficult to determine the problem. One of the error messages is:
“An error occurred while sending data to the Remote Desktop Gateway server. The server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. “
I have read Microsoft’s article on this and there suggested fix is to edit the registry on the client system to enable CredSSP. This is not a viable solution for us because we do not manage the client computers. Although they remote to our systems they are not part of our organization.
Is there something that can be configured on the Gateway or on the remote server that will resolve this issue?

Answer : Microsoft RDP 7 Not Working

Sadly this does look to be a known issue with the XP client:  http://support.microsoft.com/kb/969084

As you have already mentioned the suggested workaround is to modify the registry on the client PC:  http://support.microsoft.com/kb/951608/

As this is a client-side issue I do not believe that you will be able to find a server-side fix.


Will the third-party not modify their clients for you?  The KB article seems to explain the need for modification quite nicely.  


I am sorry I cannot offer a more optimistic response...