Question : SBS 2003 Server Down, Help on What to Do?

Hi everyone,
Our SBS 2003 server just went down an hour and half ago, and we are trying to figure out how to survive. We have 4 servers - 1 SBS Dell PE1950, 1 file server Dell PE1950, and 2 citrix servers Dell PE2950. So far, the existing citrix sessions are not affected and all files are on the File Server. HOwever, we cannot establish new connections to Citrix (because it cannot authenticate with the domain) and cannot get emails.
The server error message is E171F PCIE Fatal Error B0D3F0. The server is a dell PE1950.

Each server has RAID 0, and the Raid controllers are the same in each server. Would it be possible to take one of the hard drives from the failed SBS server and insert it into one of the PE2950 citrix servers (like the support citrix server) and then at least we could get our email and login capability back?

Any advice on what to do. One consideration is that I am in charge of IT and located in France and the server is located in Georgia (USA). I would need to be able to tell someone in the USA how to handle this, so hopefully the solution would be easy. This would also just be temporary until we get Dell out to fix the PE1950?

Answer : SBS 2003 Server Down, Help on What to Do?

Hi Mark -

Make sure I'm following to the end goal:
you want to leverage the permissions and exchange mailbox of Schneiderstone\Ebrandes and access the data within Eliana-PC\Elianna.

I'm also making the assumption that Eliana's full name is Eliana Brandes and ebrandes is her domain account.

I'd recommend
1. Making the Schneiderstone\Ebrandes account her primary account
2. Point it to the profile information in Eliana-PC\Elianna
3. Create a new outlook profile and sync it with the exchange server

While I haven't done this in windows 7, I had to do this in XP-pro 10+ times for a company when we migrated them from a workgroup to a domain.

How to accomplish (let me know if you need more details)

Moving local user account to a domain account
Here is an easy way to do this (tried and tested)

Make a note of the profile that you want to keep (ie c:\documents and settings\profileyouwanttokeep)

Join them to the domain (you have already done this)
Log them in under their domain account then log off
Log on as Administrator (of the domain) and add the domain user to the local administrators group.

Go into Regedit and go to;-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

an you will see a lot of keys starting with S-1-5- etc.

If you browse through them you will dind these are the profiles stored on the PC.
Look for the the 'Profileimagepath' line and find the one with the profile you want to keep. Copy the entry and paste it over the new domain users account in the same field (ie c:\documents and settings\newdomainuser.domain)

Log off and log back on as the the new domain user and you will have all the same settings desktop etc.

All you are doing basically is tricking the computer to use the original profile. The domain user MUST have the permissions set though.

Create a new outlook profile
Login as Schneiderstone\Ebrandes
in control panel open "mail"
Create a new profile
Add the exchange account / follow the wizard
back in the profile screen - choose "always use this profile" and choose your newly configured profile.
Open up outlook & check your handy work

If, when you are following this process and configuring the outlook email client you get stuck with it always asking for the user credentials when you are trying to validate the server and the username - try this:

Go to "more Settings" ---> "Security" and Uncheck "encrypt..." and change Logon network security to "Password authentication (NTLM)"

Then try to Check Name again.

Hope this helps.
Dylan