There are MANY, MANY remote control options. How has VNC been unreliable? I've used it for YEARS and never found it unreliable. But if you need something "more" reliable, there are plenty of products you can buy. PC Anywhere, DameWare, Timbuktu (I think is still around) and I'm sure MANY others. Using a service like LogMeIn or GoToMyPC would likely be unwise since the connection is made through the internet - your overall speed - even though the two machines are (I assume) on the same LAN, would drop down to the slowest aspect of the speed of your internet connection. (and by slowest aspect I mean upload connection speed is usually the slowest). If the files transferred are small, then it's not a big deal, but if they are larger, then you could have issues doing that.
