Question : Exchange 2003 not processing emails

Here's the skinny ... SBS 2003, Exchange, power outage, corrupt Public and Private stores, rebuilt and repaired Private store (mounts fine), Public store was removed and Exchange created a new one, was having WMI error issues regarding namespaces, renamed the WMI repository and it rebuilt, WMI errors went away.

Now I've still got some issues with Exchange.  Incoming messages will not deliver to recipients.  They are stored in the Mailroot\Vs1\Queue folder.  I've checked SMTP settings, I've cleared the queue folder (moved the message files elsewhere).  Restarted everything and still the messages won't budge.

I'm at my wits end with this.  Any help is appreciated.  I'm not getting any Application log error message now.  Everything looks fine, just it isn't.  I've even turned on SMTP logging and there are no logs being generated.

Ideas?  Thanks in advance.

Answer : Exchange 2003 not processing emails

Yep - db is i trouble

If the user has Cached Mode enabled then you may be able to extract email by unpluggnig network cable from computer and exporting with outlook disconnected......

Go the restore, and take more regular backups :)
1. Dismount databases and stop info store server and make copy of MDBDATA folder first - you never know if we will beed to come back to this. Then restart info store service.

2. follow instructions in article I posted. Dont forget the missing step
After you have dismounted the stores to prepare for the backup, goto the properties of each store, database tab, and tick the box for "This database can be over written by a restore"

3. If it does not mount after restore, don't stress it is probably a mismatch in the log files. We can easily remove the old log files to get it going.