Question : Juniper Network Connect won't reconnect after forced logout

My client is using a HP DC7900 running Windows XP, SP3.  He uses the Juniper Network Connect v6.5.0 SSLVPN client, to connect to our VPN servers and remotely access corporate resources from home.

He tends to be online for many hours at a time and, our server is configured to force clients to disconnect after 10 hours of continuous connection.  When this happens, my client is unable to log back in and reconnect using the Juniper client - it appears to connect but no traffic can be routed to or from the corporate network via VPN; he has to reboot to be able to reconnect his VPN session again.

If he logs out intentionally from the VPN connection, reconnects do not appear to be a problem, it's always on the forced logout.

Has anyone seen this or have any suggestions - thanks in advance.

Answer : Juniper Network Connect won't reconnect after forced logout

A workaround I have used when I have had issues with the Netscreen client (earlier version) is to identify the services and then have a batch file (on the desktop) to restart the services.

So for example:
NET STOP "safenet ike service"
NET STOP "safenet monitor service"
NET START "safenet monitor service"
NET START "safenet ike service"

Once the services are restarted, the client application will work properly and it save the pain of rebooting.

... Thinkpads_User