One approach is to multiply by a weighting factor:
=SUM(H2,K2,N2,Q2,T2)*5/COUNT(H2,K2,N2,Q2,T2)
If only 4 people respond, then you multiply the score by 5/4
If only 3 people respond, you multiply the score by 5/3
The net result is a weighted score that has the same magnitude as if all five people voted.