Question : Liveupdate failure

Hi,

I am using SEPM in our HQ, in our network, when users who are not in domain (workgroup) try to recieve update from SEPM, they success and when users which are in domain try to recieve update fail, what could be the reason???

Thanks

Answer : Liveupdate failure

you need to look at how the clients (or groups) are set to receive updates.

If you have 2 groups and one of  them is not receiving updates then it could be that the groups is not configure correctly.

Take a look at this article and see if this resolves your issue.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007091122402048?Open&seg=ent

 

Also this flow chart is a great way to help you isolate your issue.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009082702000348

Test and post back